This Privacy Policy explains how BRANDED STARR WESTERN BOUTIQUE LLC (“Branded Starr,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit brandedstarrshop.com, contact us, make a purchase, create an account, or otherwise interact with our services (collectively, the “Services”).
1. Personal information we collect
Depending on how you interact with the Services, we may collect:
- Identifiers and contact information, such as name, billing and shipping address, email address, telephone number, account credentials, and online identifiers.
- Commercial information, such as products viewed or purchased, order history, returns, preferences, and customer service communications.
- Payment information. Payments are processed by third-party payment providers. We generally receive transaction confirmation and limited payment details, not complete payment-card numbers.
- Internet or electronic activity, such as IP address, browser type, device information, pages viewed, referring URLs, timestamps, cookie identifiers, and interactions with our website or communications.
- Approximate geolocation, inferred from IP address or shipping information.
- Inferences, such as likely product or communication preferences derived from purchase and browsing activity.
- Content you submit, including reviews, messages, support requests, survey responses, or other information you choose to provide.
2. Sources of personal information
We collect personal information directly from you; automatically through cookies and similar technologies; from service providers that support payments, hosting, analytics, fraud prevention, fulfillment, and communications; and from wholesale or commerce platforms through which you choose to interact with us.
3. How we use personal information
We may use personal information to:
- process, fulfill, deliver, and manage orders, payments, returns, and exchanges;
- create and maintain accounts and provide customer support;
- operate, secure, personalize, and improve the Services;
- detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity;
- communicate about orders, policies, products, promotions, and business updates, subject to applicable law;
- comply with legal obligations, enforce agreements, and establish or defend legal claims; and
- conduct internal analytics, planning, and business administration.
4. Cookies and similar technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies to keep the website functional, remember preferences, understand usage, support security, and measure communications. You may adjust browser settings to limit cookies; however, disabling necessary cookies may prevent parts of the Services from working. Where required, we will request consent before using non-essential cookies.
5. How we disclose personal information
We may disclose personal information to service providers and contractors that perform services on our behalf, including website hosting, ecommerce infrastructure, payment processing, fraud prevention, shipping, communications, customer support, analytics, and professional services. We may also disclose information:
- to commerce or wholesale platforms when you transact with us through those platforms;
- to comply with law, legal process, or lawful government requests;
- to protect rights, safety, security, property, and the integrity of the Services;
- in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business; or
- with your direction or consent.
We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising as those terms are defined under California law.
6. Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. Retention periods vary based on the nature of the information, our relationship with you, and applicable legal requirements.
7. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. Your choices and rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to opt out of certain processing; or to withdraw consent. You may unsubscribe from marketing emails using the link in the message. Transactional communications will continue as necessary to service an order or account.
9. California privacy notice
This section supplements the Policy for California residents and uses terms defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”). In the preceding 12 months, we may have collected the categories described in Section 1; used them for the purposes in Section 3; and disclosed them to the categories of recipients described in Section 5.
Subject to exceptions and verification, California residents may have the right to know the categories and specific pieces of personal information collected; request correction or deletion; obtain information about sources, purposes, and recipient categories; opt out of sale or sharing; limit certain uses of sensitive personal information; and receive equal service without unlawful discrimination for exercising a privacy right.
We do not use or disclose sensitive personal information for purposes that would require a right to limit under the CCPA. We do not knowingly sell or share personal information of consumers under 16 years of age. Because we do not sell or share personal information as defined by the CCPA, we do not currently provide a “Do Not Sell or Share My Personal Information” link.
To submit a request, email support@brandedstarrshop.com with “California Privacy Request” in the subject line or call (216) 489-6646. We will take reasonable steps to verify your identity. An authorized agent may submit a request if we receive proof of authorization and can verify the consumer’s identity or the agent provides a valid power of attorney.
10. Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
11. Third-party websites and services
The Services may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
12. Changes to this Policy
We may update this Policy periodically. We will post the revised version with a new “Last updated” date and provide additional notice where required by law.
13. Contact us
For questions or privacy requests, contact:
BRANDED STARR WESTERN BOUTIQUE LLC
25 W Johnston St, Forsyth, GA 31029, USA
Email: support@brandedstarrshop.com
Phone: (216) 489-6646